How long will it take to arrive?
Please refer to each product on the day of order for exact delivery time-scales.
We also deliver to The Scottish Highlands, Non-Mainland UK, The Channel Islands and Europe.
Most deliveries will be carried out by our in-house delivery team. For Aberdeen and the Scottish Highlands, we will contact you if on occasion we enlist the services of a courier company.
How will I know when it's ready?
Once your order arrives in the UK, we will contact you to arrange your delivery date and time-slot by phone or email.
Will it fit through my door?
Please be aware that it is the customer's responsibility to ensure that any orders will fit through doorways, corridors and staircases.
On The Day
When should I expect you?
Once your delivery date and time-slot have been booked, our dedicated and experienced installation team will telephone
What can I do to help?
Due to the weight and size of some of our products, once the team arrive, we ask you to ensure any pets and minors are out of harms’ way during the installation.
Will you build my item?
Upon arrival, let us know where you'd like us to place your furniture and we will assemble your order
Can you attach it to the wall for me?
Unfortunately our installers are not permitted to hang, mount objects or make alterations to your home such as drilling holes into walls.
We are committed to disposing of all packaging waste using disposal routes such as Energy from Waste to achieve as close to zero waste to landfill as is possible.